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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Legislative requirements may relate to: | apprehension and powers of arrest Australian standards and quality assurance requirementscounter-terrorismcrowd control and control of persons under the influence of intoxicating substancesforce continuum, use of force guidelinesgeneral 'duty of care' responsibilitiesinspection of people and property, and search and seizure of goodslicensing or certification requirementsprivacy and confidentialityrelevant commonwealth, state and territory legislation, codes and national standards for:anti-discriminationcultural and ethnic diversityenvironmental issuesequal employment opportunityindustrial relationsOccupational Health and Safety (OHS)relevant industry codes of practice trespass and the removal of persons. |
Organisational requirements may relate to: | access and equity policies, principles and practicesbusiness and performance plansclient service standardscode of conduct, code of ethicscommunication and reporting procedurescomplaint and dispute resolution proceduresemergency and evacuation proceduresemployer and employee rights and responsibilities OHS policies, procedures and programsown role, responsibility and authority personal and professional developmentprivacy and confidentiality of informationquality assurance and continuous improvement processes and standardsresource parameters and proceduresroles, functions and responsibilities of security personnelstorage and disposal of information. |
Opportunitiesmay include: | distractionslapses in concentrationopportunities for escapepresence of support. |
Handcuffsmay be: | linkingpurpose-designed restraints rigid security chain link. |
Assessmentmay involve an analysis of: | access to weaponsavailable resources and team backupknown information about people involved in the incidentknown information about the circumstances of the incidentnature of the incidentobservation of the environment and physical conditionspotential and triggers for escalation or defusing range of response options availablesafety of self and others. |
Tactical positioningmay relate to: | access to covercapacity to use handcuffscapacity to withdraw or restrain subject safety of othersstance. |
Response optionsmay include: | arrest of personcultural support defusing the situationrequest for assistancerestraint of person using handcuffssending alarmsseparation or isolationtactical withdrawaluse of empty hand techniques use of negotiation techniquesuse of specialists or experts. |
Social and cultural differencesmay relate to: | dress and personal presentationfoodlanguagereligionsocial conventionstraditional practicesvalues and beliefs. |
Interpersonal techniques may involve: | active listening being non-judgementalbeing respectful and non-discriminatoryconstructive feedbackcontrol of tone of voice and body languageculturally aware and sensitive use of language and concepts demonstrating flexibility and willingness to negotiateeffective verbal and non-verbal communicationmaintaining professionalismproviding sufficient time for questions and responses reflection and summarisingtwo-way interactionuse of plain Englishuse of positive, confident and cooperative language. |
Personal safetyneeds may include: | access to emergency servicesaccess to specific security equipmentadditional trainingappropriate vehicleclarification of own responsibility and competencemaintaining regular communication personal protective equipmentprovision of back-up supportworking in a team. |
Relevant personsmay include: | colleaguesemergency services personnelmedical personnelspecialist teams supervisor. |
Inspectionsmay involve: | checking maintenance schedulescleaning, priming, tightening, basic repairs and adjustmentsidentification and segregation of unsafe or faulty equipment for repair or replacement observing and monitoring for correct operationvisual checks for wear and tear. |
Handcufffaultsmay include: | damagejagged edgesrusty equipment. |
Documentationmay include: | activity logsincident reportsrequest for assistance formsvehicle and personnel movementswritten and electronic reports. |
Effects of stressmay include: | frustrationinability to concentrateincreasing aggressionover-talkingtiredness uncoordinated movements. |
Stress management techniquesmay include: | conscious use of personal recreational activities counsellingformal debriefing processesinformal exploration of incidents with team members and supportersreview of practice and resources. |